✈️ Booking & Refund Policy – Flightstonewyorknow

Welcome to Flightstonewyorknow! We value your trust and are committed to providing a seamless, transparent, and hassle-free flight booking experience. Before you make a reservation, we encourage you to read this Booking & Refund Policy carefully. It outlines how our booking process works, the terms associated with cancellations, refunds, and modifications, and what you can expect from us in different travel situations.

🧾 1. Booking Terms & Conditions

When you make a reservation on Flightstonewyorknow, you agree to comply with the terms and conditions outlined below. Our platform acts as an intermediary between you (the traveler) and the airline, helping you search, compare, and book flights from hundreds of domestic and international carriers.

✅ Booking Process

To book a flight, provide accurate details including traveler name(s) (as per government-issued ID), travel dates, destinations, and contact information.
Once the booking is complete and payment is successfully processed, you will receive a booking confirmation email and e-ticket at the registered email address.
Please review all booking details immediately upon receipt. Any errors must be reported within 24 hours of booking to avoid additional fees.

✅ Payment Terms

All payments are processed securely using SSL encryption and industry-standard payment gateways.
We accept major credit/debit cards, online banking, and other available digital payment methods.
Your booking is not confirmed until full payment is received and processed.

✈️ 2. Flight Modifications & Cancellations

We understand that travel plans can change unexpectedly. Flightstonewyorknow strives to offer flexibility, but please note that all flight changes or cancellations are governed by the airline’s specific fare rules and policies.

🔁 Flight Changes

Most airlines allow flight date or time changes, but fees may apply depending on the fare class and airline policy.
To request a change, please contact our customer support team as soon as possible. We will coordinate with the airline and inform you of any applicable charges before processing the change.
Name changes are typically not allowed once the ticket has been issued.

❌ Cancellations

Cancellations initiated by the customer are subject to the airline’s cancellation policy and fare rules.
Refund eligibility depends on the fare type purchased (e.g., refundable vs. non-refundable).
Some low-cost and promotional fares are strictly non-refundable.
Requests for cancellation must be submitted through our support team at least 24 hours before the scheduled departure (or as per airline policy).

💵 3. Refund Policy

Refunds depend on various factors, including airline fare rules, cancellation timing, and payment method. Below are the key points you should know:

✅ Refund Eligibility

Refunds are issued only for bookings with refundable fare types or when the airline cancels or significantly changes your flight schedule.
Non-refundable tickets will not be eligible for a cash refund but may qualify for credit vouchers or future travel credits, subject to airline policies.

🕐 Refund Processing Time

Refund requests typically take 7–21 business days to process, depending on the airline and payment provider.
Refunds will be credited to the original payment method used during booking.

⚠️ Partial Refunds

In cases where a portion of the journey is flown or partially used, refunds will be calculated based on the airline’s pro-rata policy.
Service fees and booking charges collected by Flightstonewyorknow are generally non-refundable unless the cancellation is due to an airline fault.

🧳 4. No-Show Policy

If a passenger fails to show up for a flight without prior cancellation, the ticket will be considered a “no-show.”
Most airlines do not offer refunds for no-show tickets.
Rebooking may be possible for a fee, depending on airline policy.

📑 5. Important Notes & Exclusions

All refund and cancellation requests must be made through Flightstonewyorknow customer support. Direct communication with the airline may result in delays or policy mismatches.
Additional services (e.g., seat selection, baggage, meals) purchased at the time of booking may have different refund conditions.
In cases of natural disasters, political unrest, or other extraordinary events, airlines may issue special refund or credit policies, which will override the standard terms.

📞 6. How to Request a Cancellation or Refund

To cancel or modify your booking or to request a refund, please reach out to our customer support team with the following details:

Booking reference number (PNR)
Passenger full name
Email address used for booking
Reason for cancellation or refund request

Our team will review your request and guide you through the next steps.

🤝 Our Commitment

At Flightstonewyorknow, customer satisfaction is at the heart of everything we do. We strive to make the booking, cancellation, and refund processes as simple and transparent as possible. While many policies are controlled by the airlines themselves, we always advocate for the best possible outcome for our travelers.

📞 Contact Us

📧 Email: support@flightstonewyorknow.com
📞 Phone: (855) 415-0108
🌐 Website: www.flightstonewyorknow.com

✈️ Final Note:

By booking with Flightstonewyorknow, you acknowledge and agree to the terms and conditions outlined in this policy. We recommend reviewing all fare rules carefully before booking to ensure a smooth and stress-free travel experience.